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Storm Copper Components Co.
PO Box 99
240 Industrial Lane
Decatur, TN 37322

Sheila Amburn Stone
Customer Service Manager

P 888-334-2177
F 423-334-7256
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This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.


Returns - No questions asked!

Simply return to us the merchadise in the original shipping carton and we will give you a full credit. No questions asked. This does not apply to special cut merchandise.

Return shipping should be paid by the buyer.


Privacy

Privacy Policy: Your privacy is extremely important to us. We do not sell or give any of your personal information (name, email address, credit card information) to anyone, under any circumstance. Your information is solely used to process your order with us.

We hope you will find our online store is not only a safe and easy place to shop, but that your overall experience is pleasant. If for any reasons we do not meet your expectations please feel free to let us know. We welcome your comments and suggestions.

If for any reason you still are not comfortable placing your order online we invite you to call us toll free at 888-334-2177 and place your order, or simply fax your order to us at 423-334-7256.




Customer Service

We want your shopping experience to be enjoyable. We provide our customers as much detailed product information so they can make a good buying decision.

Please call or write us if you have any questions about a specific product, we will be happy to offer any additional information you might need.


Sales Tax

All orders originating in the State of Tennessee will incur 9.00% sales tax (unless we receive a faxed copy of you state resale certificate at time of order placement). No Sales Tax will be collected on orders outside of Tennessee.


Shipping (US)

Shipping costs will be calculated using the current UPS Shipping Table providing the weight and size of your order fall within UPS limits. If an LTL delivery from a common carrier is needed, we will notify you directly and make appropriate arrangements.

If your order is shipping to a construction site, make sure to include the necessary information in the shipping address fields to insure receipt at the proper location.

Most shipments are sent within 1 business days if the item is in stock.

LTL Common Carrier Deliveries To Private Residences

LTL common carrier deliveries to private residences will require an additional $72.00 charge per shipment.

Important - PLEASE DO NOT USE COMMAS IN YOUR NAME AND ADDRESS FIELDS WHEN CHECKING OUT. Thank You.

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Copyright 2006 Storm Copper Components Co.
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